Shift leader (Trưởng ca Kỹ Thuật)

Mô tả công việc

Địa điểm làm việc: Quận Nam Từ Liêm, Hà Nội

Mô tả công việc

• Manage everyday activities, plan and assign work ensuring you always have the right staffing numbers
• Communicate with all hotel department heads to stay informed of maintenance needs and ensure timely responses to requests
• Develop your team and improve their performance through coaching and feedback, and create performance and development goals for colleagues – recognise good performance
• Train your team to make sure they deliver with compliance and to the standards we expect and have the tools they need to work efficiently
• Recommend or initiate any HR elated actions where needed

Responsible Business

• Ensure a safe and secure environment for guests, team members and hotel assets in compliance with policies and procedures and regulatory requirements
• Maintain god working relations with outside contacts
• Comply with federal, state and local laws regarding health, safety and alcohol services
• Maintain a focus and commitment to operating a “green” hotel
• Perform other duties as assigned. May also serve as manager on duty

Guest Experience

• Understand and respond to customers’ needs and ensure a high level of guest satisfaction
• Carry out a preventive maintenance programme to ensure the hotel is maintained and in service for guests (example: lighting, refrigeration, heating, air-conditioning, water treatment systems, and pools)

Financial

• Help prepare the departmental budget and financial plans financial and operational plans for the hotel
• Monitor budget and control expenses with a focus on energy management, preventive maintenance, and capital planning
• Lead hotel renovations and other projects, negotiate contracts, and ensure timely completion of projects within budget

Accountabilities

This is the lead maintenance job in a small or extended stay single site hotel with a limited range of facilities. May supervise a small maintenance staff.

Yêu cầu

Required Skills

–• Advanced vocational training plus two years of experience in general building maintenance or construction, or equivalent combination of education and experience.

• Professional certification and licence if required by law
• Hotel experience preferred.
• Must be able to speak local language(s)

Quyền lợi

BENEFITS:

Full salary; service charge and social insurance contribution in probation period

Attractive salary and insurance package

Opportunity to work with a great team of people and career growth in the world’s largest luxury hotel brand

Opportunity to join international training and development programs

Delicious and nutritious meal at Hotel’s Social Café

Sleeping Lounge for Employee

Laundered uniform provided by Hotel

Pre-employment health check and annual health check

Birthday gift and Allowances on other special events

Free parking

Recognition program with valuable gifts

Summer vacation and many team building activities

Hotel discounts worldwide at all IHG Hotels and Resorts

Unlimited Food & Beverage discount at Restaurants and Bars in Hotel

Other benefits according to Hotel’s policy