Assistant Outlet Manager (Banquet)

Mô tả công việc

Địa điểm làm việc: Quận Hải Châu, Đà Nẵng

Mô tả công việc

• Manage all Banquets/Events
• Maintain exceptional levels of customer service
• Evaluate guest satisfaction levels with a focus on continuous improvement
• Propose ideas to build the range and quality of Conference and Banqueting operations
• Optimise sales and contain costs, identifying any areas for action
• Maintain good communication and work relationships in all hotel areas and with external customers and suppliers
• Ensure staffing levels meet business demands
• Ensure training is carried out on an ongoing basis
• Ensure communication meetings are conducted and post-meeting minutes generated
• Manage staff performance issues in compliance with company policies and procedures
• Recruit, manage, train and develop the Banquet team
• Comply with hotel security, fire regulations and all health and safety legislation

Yêu cầu

• Management and/or supervisory Food and Beverage experience
• Able to meet financial targets
• Ability to comply with all Food and Beverage brand standards
• Strong knowledge of hotel/leisure/service sector
• Record of success in Conference and Banqueting operations, specifically the ability to deliver profit, control costs, and build customer loyalty
• Exceptional communication skills
• Exceptional leadership skills to create a winning team
• Conference and Banqueting Operations experience in a managerial position in hotel/Events Centre

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

• Degree or diploma in Hotel Management or equivalent
• Passion for delivering exceptional levels of guest service

Quyền lợi

Candidates will be provided with job details during interview.