Cluster Learning & Development Coordinator

Mô tả công việc

Địa điểm làm việc: Huyện Phú Quốc, Kiên Giang

Mô tả công việc

• Organize training logistics, including room setup, equipment, printed materials, and catering arrangements across cluster properties.
• Manage training calendars, send course invitations, and track employee attendance and completion records.
• Conduct New Heartist Orientation and assist in delivering basic core training modules as needed.
• Maintain and update training databases with strict confidentiality.
• Liaise with departmental trainers and external suppliers to schedule sessions and procure training materials.
• Prepare monthly L&D reports, training hour metrics, and feedback summaries for management review.
• Monitor training inventory, budget invoices, and statutory training documentation for compliance audits.
• Perform other tasks as assigned by the management.
• Undertake any other reasonable ad-hoc duties as requested by the Management.

Yêu cầu

Relevant educational background, vocational training, academic degree, or professional qualification applicable to the position and commensurate with the position level

Relevant experience in a similar position and/or within a similar scale of operation, commensurate with the position level.

Good knowledge of relevant SOPs, operational standards, health & safety requirements, and workplace regulations.

Good communication, teamwork, problem-solving, and adaptability skills.

Strong commitment to service excellence and professional standards.

Ability to work effectively in a fast-paced hospitality environment.

Relevant professional certifications and English proficiency are advantages, depending on the position.

Quyền lợi

Join the pre-opening team of two brand-new hotels

Pre-opening experience

Career development & training

Pre-opening allowance

Island allowance

Staff accommodation

Preopening meal allowance

Health insurance

Accor career opportunities

Working 5 days per week, 2 days off per week

Other benefit