Director of Sales – Crowne Plaza Danang City Centre by IHG (Based in Ho Chi Minh City)

Mô tả công việc

Địa điểm làm việc: Quận Hải Châu, Đà Nẵng

Mô tả công việc

People

Manage everyday activities, plan and assign work ensuring you always have the right staffing numbers

Develop your team and improve their performance through coaching and feedback, and create performance and development goals for colleagues – recognize good performance

Train colleagues to make sure they deliver with compliance and to the standards we expect and have the tools they need to work efficiently

Recommend or initiate any HR elated actions where needed

Drive a great working environment for teams to thrive – connect departments to create sense of one team

Financial

Hit all personal/team sales goals and maximize profitability

Achieve budgeted revenues and personal/team sales goals and maximise profitability.

Participate in the preparation of the annual departmental operating budget, the hotel marketing plan and business plan, and financial plans

Prepare and present regular sales reports, forecasts and budget proposals to senior management

Collaborate with the marketing team to develop integrated marketing and sales campaigns, promotional initiatives and branding strategies

Help prepare the departmental budget and financial plans including the hotel marketing plan

Create and implement sales plans that drive measurable incremental occupancy, increase average rates, increase volume, food and beverage and banquet sales

Produce monthly reports and sales forecasts to analyze current/potential market and sales trends, coordinate activities to increase revenue and market share and monitor performance to ensure actual sales meet or exceed established revenue plan

Guest Experience

Help guests – you’ll be happy to help if someone needs assistance with a request or complaint

Provide guests with information (example: loyalty programmer, area attractions, restaurants, facility information) to enhance guest experience

Develop and maintain relationships with key clients and outside contacts in order to produce group and/or convention business, to include room sales, food & beverage sales, and catering/banquet services

Schedule conventions and/or business group activities at the hotel and coordinate with other hotel-level departments to facilitate services agreed upon by the sales office and prospective clients

Responsible Business

Raise the awareness and reputation of your hotel and the brand locally

Identify improvements to marketing activities and overall hotel sales performance and work with other departments

Ad-hoc duties – unexpected moments when we have to pull together to get a task done

Accountability

This is the top sales and marketing job in a full or limited service hotel and may include meeting space and/or catering facilities. May manage professional level and administrative sales team members.

Yêu cầu

Bachelor’s degree or above in Business, Hospitality, or a related field

Minimum of 8 years’ experience in hotel Sales, including at least 4 years in a senior leadership capacity

Demonstrated success in driving revenue growth, expanding market share, and consistently achieving sales targets

In-depth expertise in B2B, MICE, corporate contracting, and RFP management

Well-established network with travel agents, GDS platforms, and key industry partners

Strong commercial acumen with the ability to interpret market trends and formulate strategic sales initiatives

Proven ability to drive total hotel revenue (Rooms, Meetings & Events, and F&B) through segment-driven strategies

Strong business development capabilities and excellent client relationship management skills

Effective leadership with a track record of managing and developing high-performing teams

Fluent in English; additional language proficiency is a distinct advantage.

Work Location: Ho Chi Minh City, Vietnam.

Quyền lợi

16 annual leaves per year, 1 paid birthday leave

Health Care Insurance

Competitive base salary and lucrative commission structure

Opportunities for career advancement

A supportive and collaborative team environment