Sales & Marketing Executive

Mô tả công việc

Địa điểm làm việc: Thành Phố Phan Thiết, Bình Thuận

Mô tả công việc

Support the Sales & Marketing Manager in implementing the hotel’s sales and marketing activities in line with business objectives and approved plans.

Develop and maintain good relationships with corporate clients, travel agencies, tour operators, event organizers and other business partners.

Handle sales inquiries, prepare quotations, proposals and contracts, and follow up with clients in a timely manner.

Conduct sales calls, client visits, site inspections, presentations and client entertainment activities as required.

Identify new business opportunities and potential accounts to support room, F&B, events and other hotel revenue.

Maintain and update account profiles, client information, sales activities and business opportunities in the relevant systems.

Follow up on leads, enquiries and sales opportunities and ensure timely conversion and communication.

Support the implementation of sales promotions, packages, campaigns and tactical offers.

Coordinate with Revenue, Reservations, Front Office, F&B and other departments to ensure smooth delivery of client requirements.

Assist in preparing sales plans, sales reports, forecasts and activity reports.

Monitor competitor activities, market trends, customer feedback and business opportunities and share relevant information with Management.

Support the planning and execution of marketing campaigns, promotions and hotel communication activities.

Coordinate content for hotel social media, website, digital channels and other marketing platforms in line with brand guidelines.

Assist with photography, video, promotional materials, e-newsletters and other marketing collateral when required.

Coordinate with external agencies, media, influencers, partners and suppliers for approved marketing activities.

Support hotel events, trade shows, sales missions, exhibitions, networking activities and promotional events.

Ensure all sales and marketing materials, information and communications are accurate, up to date and aligned with brand standards.

Support the management of online channels and respond or coordinate responses to relevant customer and market enquiries when required.

Monitor and maintain an organized database of clients, partners, media contacts and marketing resources.

Support the execution of loyalty, partnership and cross-promotion initiatives.

Maintain proper records of sales and marketing activities, expenses and supporting documents.

Ensure compliance with hotel policies, brand standards and approved sales and marketing procedures.

Participate in departmental meetings, briefings, training and hotel projects.

Perform other duties and assignments as required by the Sales & Marketing Manager or Management.

Yêu cầu

Bachelor’s degree or Diploma in Sales, Marketing, Hospitality Management, Business Administration or a related field.

Minimum 1–2 years of experience in Sales, Marketing, Business Development or a similar position, preferably in a hotel/resort.

Previous experience in an international hotel/resort is an advantage.

Good knowledge of hotel sales, marketing activities, corporate accounts, travel trade and business development.

Good understanding of hotel products, room types, F&B, events, promotions and revenue opportunities.

Strong communication, presentation and negotiation skills.

Good customer relationship management and networking skills.

Good sales skills with a proactive approach to identifying and developing new business opportunities.

Good understanding of digital marketing and social media platforms; content creation experience is an advantage.

Proficient in Microsoft Office and familiar with CRM, PMS or hotel sales systems.

Good command of English; additional languages are an advantage.

Strong organizational, follow-up and time management skills with attention to detail.

Creative, proactive, target-oriented and professional attitude.

Able to work independently and as part of a team in a fast-paced hotel environment.

Willing to travel for sales calls, client visits, trade shows and business events when required.

Quyền lợi

Service charge

2 days off/ week

Full Social Insurance

Uniform & Laundry

Accomodation for candidate from another city

Shuttle bus from the city to resort and back

International work environment

Duty meal

Accor Group employee benefits