Senior Sales Manager (Representatives HCM or HN)

Mô tả công việc

Địa điểm làm việc: Huyện Hoà Vang, Đà Nẵng

Mô tả công việc

• General mission

Be primarily promote the hotel and where possible, hotels belonging to the chain in his/her area/region. To achieve optimal sales at the best possible conditions for the company.

Ensures the smooth running operation of the commercial section in consultation with the Director of Sales & Marketing on all matters.

To be determined solely by the productivities of the corporate section as well as the overall results of the hotel.

• Responsibilities and mean

Performs his/her duties within the framework defined by the chain and hotel norms and by internal regulations as specified by the Director of Sales & Marketing. The Sales Manager will also be responsible to the Director of Sales & Marketing for the Corporate Section and all Sales Personnel within the section.

• Administration and responsibilities

Assists in drawing up the marketing plan annually with the Director of Sales and Marketing (including section on Corporate Accounts).

Keeps a record on former, existing, potential clients and a profile of each of them. Organizes regular visits in accordance to a predetermined plan.

Prepares a tentative monthly schedule to record all sales and other related actives for the preceding month.

Presents a summary of his/her visits to the Sales manager on a weekly basis (Weekly Sales Plan) prior to and after the week is completed.

Ensures that the invoicing effectively corresponds to all services agreed upon and rendered. Ensures that all new clients have no negative credit references.

Records all daily sales calls.

Records the statistics of his/her accounts.

Submits production reports on his/her list of accounts on a monthly basis. Conducts group briefing to other staff within the corporate section when required.

• Technical responsibilities

Be familiar with the operation and application of the hotel’s computer/data processing system.

• Commercial responsibilities

Keeps himself/herself well informed about the operations especially in key departments (Front Office, Housekeeping, F&B, Banqueting etc.)

Sets, in conjunction with the Director of Sales & Marketing and Sales Manager, currents rates as charged by the hotel.

Closely observes matters pertaining to competition (sites, prices, services offered on a regular basis – quarterly or more often if need to be).

Promotes the hotel as often as possible through entertaining, conduction, site inspections, presentation etc., of the hotel.

• Sales responsibilities

Pays visits to former, existing and potential clients in view of entering into contracts with them, especially commercial accounts.

Defines precisely guest requirements and ensures that the guest services offered corresponds effectively to their requests.

Provides after-sales service and in particular to ensure all guests complaints are taken seriously and discussed with the respective departments if necessary.

Receives in the hotel any important guests whom he has approached. Negotiates prices with the clients.

Confirms verbal proposals in writing.

• Public relations responsibilities

The Sales Manager organizes meetings with professional people especially clients & people in a position to publicize the hotel.

Yêu cầu

• Required Skills

Demonstrated ability to interact with customers, employees and third parties that reflects highly on the hotel, the brand and the Company.

Problem solving, reasoning, motivating, organizational and training abilities. Proficient in use of Microsoft office

Good writing skills

• Qualifications

Bachelor’s degree or Diploma in Sales & Marketing, Hotel Management, Business administration or related field preferred.

• Experience

2 years of relevant experiences or an equivalent combination of education and work-related experiences.

Quyền lợi

• Competitive salary offerred
• Professional working environment
• Opportunity to access variety of training programs conducted by the Hotel & Group.