SPA MANAGER (Vietnam Staff) at Swandor Hotels & Resorts Cam Ranh

Mô tả công việc

Địa điểm làm việc: Huyện Cam Lâm, Khánh Hòa

Mô tả công việc

Key Responsibilities

• Manage the daily operations of the Spa, ensuring the highest standards of service and guest satisfaction.
• Lead, train, motivate, and develop the Spa team.
• Monitor treatment quality, cleanliness, hygiene, and safety standards.
• Develop and implement sales and marketing initiatives to maximize revenue.
• Manage Spa budgets, inventory, scheduling, and operational costs.
• Handle guest feedback professionally and ensure prompt resolution of concerns.
• Collaborate with other departments to enhance the overall guest experience.
• Ensure compliance with hotel policies, brand standards, and local regulations.

Yêu cầu

Requirements

• Minimum 3 years of experience as a Spa Manager or Assistant Spa Manager in a luxury hotel or resort.
• Strong leadership, communication, and team management skills.
• Excellent customer service and problem-solving abilities.
• Good understanding of Spa treatments, wellness programs, and Spa operations.
• Strong business acumen with experience in revenue management and cost control.
• Fluent in English; additional languages are an advantage.
• Proficiency in Microsoft Office and Spa management systems.

Quyền lợi

• Competitive salary and attractive service charge.
• Professional and international working environment.
• Career development and training opportunities.
• Employee benefits in accordance with company policies.
• Company buses arranged for employees in Cam Lâm/ Cam Ranh / Nha Trang/ Xe đưa đón nhân viên tại Cam Ranh/ Cam Lâm/ Nha Trang