Spa Supervisor – Giám sát Spa

Mô tả công việc

Địa điểm làm việc: Quận Ba Đình, Hà Nội

Mô tả công việc

Ensure the smooth daily operation of the Spa.

Schedule treatments and staff working shifts according to the operational needs of the Spa and guests.

Ensure all service standards are strictly maintained.

Prepare daily, weekly, monthly, and yearly revenue reports.

Prepare monthly reports on equipment usage.

Be responsible for ensuring and maintaining an adequate supply of products.

Prepare other reports as required by Management.

Professionally and courteously explain and recommend treatments to guests in detail.

Answer guests’ questions to the best of ability to ensure customer satisfaction during service usage.

Perform other duties as assigned by the Manager.

Yêu cầu

Basic English communication skills.

Relevant professional experience, preferably in a hotel environment.

Energetic, passionate, with strong customer service and time management skills.

Good communication and interpersonal skills.

Ability to work independently and as part of a team.

Well-groomed appearance with a professional attitude.

Quyền lợi

Competitive salary and attractive bonus scheme.

Entitled to all company welfare benefits (birthday, sick leave, etc.), as well as social insurance and health insurance in accordance with current Vietnamese labor laws.

Annual summer trips and team-building activities.

Dynamic, professional, and modern working environment with an open and friendly culture, offering excellent career advancement opportunities.

Free parking, meals, and uniforms provided by the Company.

Annual health check-ups provided.