Training Manager I Quản lý Đào tạo

Mô tả công việc

Địa điểm làm việc: Huyện Côn Đảo, Bà Rịa – Vũng Tàu

Mô tả công việc

Identify training needs and develop annual/quarterly training plans aligned with resort objectives and Six Senses brand standards.

Lead the planning and implementation of Host engagement initiatives and activities

Design, organize, and deliver training programs covering host orientation, service excellence, operational procedures, leadership development, and sustainability practices.

Plan and coordinate training events, workshops, host engagement activities, and internal learning initiatives.

Collaborate with Department Heads to develop departmental training plans, monitor on-the-job training, and improve host performance.

Build, coach, and support Departmental Trainers to ensure effective and consistent training delivery across all departments.

Develop and update training materials, SOPs, presentations, and learning tools in line with brand standards.

Evaluate training effectiveness through assessments, feedback, and follow-up; implement improvements where needed.

Coordinate mandatory training and external learning opportunities, while maintaining accurate training records, calendars, and reports.

Yêu cầu

Diploma or Bachelor’s degree in Hospitality Management, Human Resources, or a related field.

Minimum 3 years of Training & Development experience, preferably in luxury hospitality.

Strong knowledge of hotel operations, service standards, and training methodologies.

Excellent leadership, coaching, communication, and organizational skills.

Fluent in English, proficient in Microsoft Office; additional languages and training certifications are an advantage.

Quyền lợi

100% salary during the probation period (2 months).

Seniority bonus.

Attractive year-end and Lunar New Year bonuses.

Social Insurance contribution based on 100% of salary.

24/7 personal accident insurance from the first working day.

Annual home leave air ticket support.

Relocation allowance.

Staff accommodation provided.

Uniforms and laundry service provided.

Staff meals and transportation provided.

Global training opportunities and career development with Six Senses & IHG.