Outlet Manager

Mô tả công việc

Địa điểm làm việc: Quận Nam Từ Liêm, Hà Nội

Mô tả công việc

JOB SUMMARY

Areas of responsibility include Restaurants/Bars and Room Service, if applicable. Supervises daily restaurant operations and assists with menu planning, maintains sanitation standards and assists servers and hosts on the floor during peak meal periods. Strives to continually improve guest and employee satisfaction and maximize the financial performance in areas of responsibility. Determines training needed to accomplish goals, then implements plan.

CORE WORK ACTIVITIES:

• Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees’ absence.
• Maintains service and sanitation standards in restaurant, bar/lounge and room service areas.
• Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met.
• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example
• Monitors alcohol beverage service in compliance with local laws
• Ensures corrective action is taken to continuously improve service results
• Analyzes information and evaluating results to choose the best solution and solve problems.
• Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person
• Oversees the financial aspects of the department including purchasing and payment of invoices

Yêu cầu

Required Skills:

Demonstrated ability to interact with customers, employees and third parties that reflects highly on the hotel, the brand and the Company.

Alcohol awareness certification and/or food service permit or valid health/food handler card as required by local government agency.

Problem solving and training abilities.

Qualifications:

Diploma in Hotel Management, Food & Beverage, or related field.

Experience:

3 years related experience or an equivalent combination of education and experience.

Supervisory experience required. Preferred candidate with experiences in the hotel industry as Assistant Restaurant Manager/ Restaurant Manager

Quyền lợi

Uniform according to hotel standard and uniform laundry service is provided

Meal and parking lot in accordance with working shifts is provided

Access to Clinic service, Locker and Bathroom area

Professional yet friendly working environment

Potential career path and network in hospitality industry.

As hotel policy & labor law