Vinpearl Nha Trang – Reservation Officer (NV Đặt phòng – HĐ 06 tháng)

Mô tả công việc

Địa điểm làm việc: Thành Phố Nha Trang, Khánh Hòa

Mô tả công việc

• Processes reservations by mail, telephone, telex, cable, fax or central reservation systems referral.
• Processes reservations from the sales office, other hotel departments, and travel agents.
• Creates and maintains reservation records by date of arrival and alphabetical listing.
• Determines room rates based on the selling tactics of the hotel
• Prepares letters of confirmation.
• Communicates reservation information to the front desk. Processes cancellations and modifications and promptly relays this information to the front desk.
• Handles daily correspondence. Responds to inquires and makes reservations as needed.
• Responsible for keeping accurate records about customer bookings, payments, and any additional information that hotel staff might need when interacting with a guest.

Yêu cầu

• Customer Service/Communication Skills
• Problem-Solving Skills
• Good communication in English
• Working location: Hon Tre Island

Quyền lợi

• Very competitive salary & other benefit
• Opportunity in being trained, developing and career promotion.
• Other benefit: will be discussed in the interview.