Captain

Mô tả công việc

Địa điểm làm việc: Huyện Xuyên Mộc, Bà Rịa – Vũng Tàu

Mô tả công việc

Assist with the strategic direction for the departments of responsibility and proactively convey guidelines for staff that shapes the unparalleled standards expected.

Make certain that areas of accountability are executed in uncompromised levels. Proper utilization of resources is a must.

Oversee facility and equipment in the responsible areas to make sure they are in complete working order.

Produce regular and special reports; maintains required records and files.

Ensure all activities performed within the department are in accordance with the company’s business objectives, and established safety and security standards.

Provide excellence guest service, while having the ability to predict and exceed the guest’s needs and expectations.

Keep the work environment clean and organized, free of clutter.

Assure a smooth transition during shift change, remain on duty in position until a replacement is present.

As the guest departs the outlet, thank them for dining with you and extend a sincere invitation to dine with us again.

Handle guest complaints immediately, involve management when needed.

Yêu cầu

One – three years working experience required./ 1- 3 năm kinh nghiệm

One year department experience preferred./ Ưu tiên kinh nghiệm cùng vị trí

College degree, Microsoft Office knowledge required./ Cao Đẳng, kiến thức tin học

Must present a well-groomed appearance./ Ngoại hình chỉnh chu

Ability to communicate fluently in the local language of the workplace both verbally and nonverbally. Fluency in English is an advantage/ Khả năng sử dụng ngôn ngữ linh hoạt

Requires a working knowledge of food and beverage services, policies or operations./ Kiến thức về ẩm thực

Work well with minimal supervision./ Làm việc tốt dưới sự giám sát

Excellent guest service skills. Ability to respond to handle difficult or stressful situations with tact and diplomacy./ Kỹ năng phục vụ khách hàng và làm việc dưới áp lực.

Quyền lợi

Insurrance/ Bảo hiểm

Annual health check/ Khám sức khỏe hàng năm

Annual leave/ Phép năm

Services charge/ Phí dịch vụ

Duty meal/ Cơm ca

Learning & development/ Đào tạo và phát triển