Outlet Manager

Mô tả công việc

Địa điểm làm việc: Huyện Phú Quốc, Kiên Giang

Mô tả công việc

Lead and inspire a team of food and beverage professionals, fostering a collaborative and customer-focused environment

Oversee the daily operations of multiple food and beverage outlets, ensuring high standards of service and product quality

Develop and implement strategies to increase revenue and profitability whilst maintaining guest satisfaction

Manage inventory, control costs, and optimise operational efficiency across all outlets

Ensure compliance with food safety regulations and maintain the highest standards of cleanliness and hygiene

Analyse sales data and guest feedback to identify areas for improvement and implement action plans

Collaborate with the culinary team to develop innovative menu offerings and promotional activities

Handle guest inquiries, complaints, and special requests in a professional and timely manner

Conduct regular staff training sessions to enhance product knowledge and service skills

Participate in budgeting and financial planning processes for the F&B department

Yêu cầu

Minimum of 5 years’ experience in food and beverage management, preferably in a luxury hotel or resort setting

Proven track record of successfully managing multiple outlets and driving business growth

Excellent knowledge of food and beverage operations, including menu planning, cost control, and inventory management

Strong leadership skills with the ability to motivate and develop a high-performing team

Proficiency in using point of sale systems and Microsoft Office applications

Outstanding communication and interpersonal skills, with the ability to interact effectively with guests, staff, and stakeholders at all levels

Analytical mindset with strong problem-solving abilities and attention to detail

Ability to work efficiently under pressure in a fast-paced environment

Fluency in English required; knowledge of Vietnamese or other languages would be advantageous

Familiarity with Vietnamese culture and cuisine is a plus

University degree in Hospitality Management, Business Administration, or a related field preferred

Food safety certification is desirable

Quyền lợi

Part of Ennismore and Sun Hospitality and Entertainment Group

Competitive wages, Global brand and career growth

Accommodation and flights provided

Unique All-Inclusive Concept & Prime Location

The chance to challenge the norm and work in an environment that is both creative and rewarding

Join an innovative , fast-growing, international group that is shaking things up on the hospitality scene

Excellent discounts across Ennismore & Accor properties globally