Banquet Manager/Quản lý bộ phận Tiệc

Mô tả công việc

Địa điểm làm việc: Quận Nam Từ Liêm, Hà Nội

Mô tả công việc

Job Summary – (Role Summary)

• Manage the Banquet operations to obtain maximum profit and maximum guest satisfaction

Essential Duties and Responsibilities – (Key Activities of the role)

• Co-ordinate the day to day operations of the Banquet floor to obtain maximum profit and maximum guest satisfaction
• Greet function organizers on arrival and ensure that their requests are dealt with
• Ensure all staff are properly trained and have the tools and equipment needed to effectively carry out their job functions.
• Ensure that rooms/function space are set-up according to guest expectations and banquet event order. Conduct pre-function meetings with scheduled staff and review all information pertinent to day’s functions. Inspect scheduled function areas/rooms, table set-ups, bar set-ups, buffet tables, receptions and coffee breaks for cleanliness, attractiveness, and proper layout.
• Follow up problems which may arise from event order and room allocations and rectify as soon as possible
• Maintain master file of banquet functions
• Supervise VIP functions as required
• Oversee all service and set ups
• Ensure all equipment requests are fulfilled
• Works with Human Resources on manpower planning and management needs
• Works with Manager in the preparation and management of the Department’s budget

Yêu cầu

Requirements

• Demonstrated ability to interact with customers, employees and third parties that reflects highly on the hotel, the brand and the Company.
• Problem solving and training abilities.

Qualifications:

• Diploma in Hotel Management, Food & Beverage, or related field.

Experience:

• 3 years related experience or an equivalent combination of education and experience.
• Supervisory experience preferred.

Quyền lợi

BENEFITS:

• 14 days of Annual Leave per year
• Friendly & professional working environment.
• Opportunity to work and develop in an international 5-star hotel
• Social insurance, accident insurance
• Free meals, uniforms, and free parking
• Summer holidays, annual health checks, birthday gifts, Tet bonuses, …