[BANYAN] F&B_Outlets Manager

Mô tả công việc

Địa điểm làm việc: Huyện Mù Cang Chải, Yên Bái

Mô tả công việc

At Garrya Mù Cang Chải, part of Banyan Group, we believe that every role contributes to creating meaningful experiences rooted in purpose, wellbeing, and authentic connection. More than just a workplace, we are a sanctuary where thoughtful design, mindful living, and genuine care come together.

As a member of our team, you are not simply performing a job — you are shaping journeys, elevating traditions, and bringing our brand philosophy to life in every interaction. From behind-the-scenes operations to guest-facing moments, every detail you contribute helps create a sense of calm, balance, and belonging for those we serve.

We are looking for individuals who share our passion for excellence, creativity, and heartfelt service — those who take pride in crafting experiences that leave a lasting impression.

Key Responsibilities:

Directs and controls all subordinate associates to ensure that all day to day operational matters are handled on time and guest expectations are met;

Provides guidance and assistance to the outlet associates helping them in the execution of their duties and responsibilities;

Oversees the service standards in the outlet ensuring that they conform to the requisite standards and meet or exceed customer expectations;

Liaises with the kitchen, stewarding, bars, housekeeping and engineering to ensure that the operation runs smoothly in areas of joint responsibility;

Prepares duty rosters, and implements vacation and public holiday schedules;

Assists in the planning and execution of promotional activities as directed;

Maximizes revenue in the outlet by implementing upselling procedures;

Monitors and controls the financial performance of the outlet controlling costs and expenses;

Participates in the preparation of the outlet’s annual departmental budget as directed;

Assists in monitoring and controlling the hotel’s OE inventory and participates in inventory taking;

Conducts frequently front and back of house checks ensuring mise-en-place, service procedures, standards of cleanliness and hygiene, repair and maintenance, employee grooming and manning levels are in order and takes appropriate action where necessary;

Assists in the maintenance of efficient administration preparing and submitting reports on time as directed;

Assists in the selection, training and evaluation of subordinate associates;

Coaches, counsels, disciplines and develops subordinate associates.

Yêu cầu

Requirements

Advanced English (spoken and written)

Strong leadership and communication skills

High level of organization and attention to detail

Availability to work flexible schedules

Experience

4-5years of experience in Food & Beverage operations

Experience in luxury hotels or fine dining environments (preferred)

Strong knowledge of service standards, wines, and culinary trends

Experience managing budgets, forecasting, and cost control

Quyền lợi

Salary is competitive.

100% Service charge, effective from the probation period.

12 days annual leave; 2 day-offs per week.

Insurance as labor law (applies from the starting date).

Health Care Insurance (24/7), accident insurance (apply from the starting date).

Annual bonus & 13th-month salary (subject to business performance).

Uniforms and meals are provided.

Staff accommodation is provided.

Minimum USD 3,000 annual spending on Banyan Group complimentary stays.

Officer Check allowance.

Structured development programmes for supervisory level, including UPLIFT and Essential English online learning.

Monthly participation in Banyan Group’s 8 Pillars of Wellbeing programme.

Learning & development opportunities through Banyan Academy, aligned with Banyan Group standards.

Access to gym facilities.