Bar Manager / Quản lý Pha chế

Mô tả công việc

Địa điểm làm việc: Huyện Cam Lâm, Khánh Hòa

Mô tả công việc

The Role

To promote efficiency, confidence, courtesy and an extremely high standard of social skills.

To generally promote and ensure good inter-departmental relations.

To display a pleasant manner and positive attitude at all times and to promote a good company image to guests and colleagues.

To demonstrate pride in the workplace and personal appearance at all times when representing the hotel thus identifying a high level of commitment.

To assist the F&B manager in any task outlined/detailed by him/her.

To take time and get to know the guests, and to be committed to service excellence.

To provide service that is sincere, warm and enthusiastic, ensuring the guests satisfaction.

Key Deliverables and Responsibilities

Planning & Organizing:

• To approve schedules for all personnel according to forecast and within the limits of the staffing guide to ensure adequate manpower at all times.
• To recommend hiring, promotions and dismissal to the Food & Beverage Office.
• To be involved in planning of promotions, beverage purchases and pricing.
• To advise and consult with the bar with regards to service matters and bar standards.
• To be constantly aware of the food & beverage cost of sale.
• To provide consumption data for purchasing purposes.
• To work constantly towards reducing stock holding together with cost control and storekeeper.
• To coordinate with Food & Beverage Marketing and Food & Beverage Manager all marketing activities and public relations related to the bar.
• To be fully aware at all times of competition activities, theme nights and pricing.

Operations:

• To report any equipment failures/problems to the Maintenance Department.
• To pass any maintenance requests to the Maintenance Department.
• To participate in any Training/Developments schemes as recommended by senior management.
• Responsible for the proper maintenance and cleanliness of all areas in the Bar.
• To ensure sanitary conditions according to Health codes and Hotel standards.
• To supervise the daily operation.
• To advise and consult with the Food & Beverage manager on all matters pertaining to the bar operation.
• To define training needs and set-up training programs. Continuously trains the team to achieve highest professionalism.
• To ensure correct handling of equipment to minimize breakages and losses.
• To inspect all areas daily before opening according to fixed standard checklist.
• To enforce and maintain all policies and procedures.
• To approve requisitions for beverages, condiments, general supplies and guest supplies, taking into consideration established par stocks.
• To participate actively in the creation of new drinks, snacks, food menu and improve presentations to achieve the overall objective.
• To handle and record all complaints related to the bar personally and inform the Food & Beverage Office.
• To maintain standards specification for all beverages and food products.
• Responsible for the hygienic appearance and grooming standards of all staff.
• To inspect all fridges and bar stores to check expiry dates on all items.
• To observe opening and closing hours of the bars according to the law and company standards.
• To implement and maintain full database for the bar separately from the Food & Beverage or Hotel database in coordination with marketing communications.
• To ensure proper control at all times of music standards, sound and lighting levels.
• To ensure proper control and respect of door policy accordingly to approved door policy standards of the bar and the country’s rules and regulations.
• To perform any other duties assigned by Food & Beverage.
• To have a complete understanding of and to adhere to Mövenpick Hotels & Resorts policy relating to Fire, Hygiene, Health and Safety.
• Be familiar with all related company documentation and especially with the relevant Operational Standards Manual for the department.
• To carry out any other reasonable duties and responsibilities as assigned.

Administration:

• To submit the following reports:
• Overtime & extra hours consumed monthly.
• Daily log book
• Other expenses control sheet
• Time schedule weekly
• Vacation schedules yearly
• Responsible for the financial aspects of the bar.
• To ensure NOCs for all entertainers are completed accurately and kept in a safe place available at all times for the country’s Municipality to control.

Yêu cầu

Proven experience in managing bar or F&B outlet operations within upscale hospitality environments

Strong knowledge of beverages, market trends, and bar operations

Ability to manage revenue, control costs, and optimize business performance

Strong leadership skills with the ability to train, motivate, and develop teams

Good communication skills with the ability to handle guest feedback effectively

Strong planning, organizational, and coordination skills

Ability to work under pressure and adapt to operational demands

Good command of English

Quyền lợi

Employee benefit card offering discounted rates at Accor hotels worldwide.

Develop your talent through Accor’s learning programs.

Opportunity to grow within your property and across the world.

Ability to contribute to the community and make a difference through our Corporate Social Responsibility and Environmental, Social, and Governance (ESG) activities.

Competitive salary and service charge based on experience and ability.

Top-tier service charge and 100% salary during the probation period.

Offer accommodation and meals for candidates from other provinces.

Shuttle bus for candidates in Nha Trang and fuel allowance for those in Cam Ranh and Cam Lam.

24/7 insurance coverage from the first day of probation.

Full benefits under labor laws.