Chief Steward

Mô tả công việc

Địa điểm làm việc: Quận Sơn Trà, Đà Nẵng

Mô tả công việc

Your day-to-day

Operations & Cost Control:

• Supervise daily stewarding operations across all kitchens and outlets.
• Ensure proper cleaning, sanitation, and storage of all kitchen equipment (chinaware, glassware, silverware).
• Maintain sufficient equipment levels for all F&B operations.
• Control operating costs, including chemicals, utilities, and breakage.
• Monitor and reduce losses and damages.
• Assist in preparing and managing the departmental budget.
• Oversee inventory and asset management.
• Ensure the kitchen maintains high cleanliness standards and follows the proper procedures for food storage, preparation, and sanitation.
• Assist in the inventory management and ongoing maintenance of hotel operating equipment and other assets.

People Management:

• Lead, train, and supervise stewarding team members.
• Prepare duty rosters and manage manpower efficiently.
• Conduct daily briefings and departmental meetings.
• Monitor staff performance and provide coaching and feedback.
• Handle disciplinary actions when necessary.
• Foster strong inter-departmental collaboration.

Guest Experience:

• Ensure service standards are consistently maintained.
• Support F&B and kitchen teams for smooth operations.
• Handle guest requests and feedback professionally.
• Maintain positive guest and colleague interactions.

Hygiene, Safety & Compliance:

• Ensure compliance with hygiene and food safety standards (HACCP).
• Maintain cleanliness and sanitation across all kitchen areas.
• Manage waste disposal, kitchen linen, and chemical usage.
• Coordinate with Engineering for maintenance and repairs.
• Ensure adherence to local regulations and brand standards.

Operational Duties:

• Oversee dishwashing and stewarding processes.
• Manage the receiving and storage of kitchen supplies.
• Control minimum and maximum stock levels.
• Coordinate with Purchasing for procurement.
• Conduct regular inventory checks.
• Support banquet and event operations.

Accountabilities:

Communication skills are utilized a significant amount of time when interacting with others; demonstrated ability to interact with customers, employees, and third parties that reflects highly on the hotel, the brand, and the Company.

Yêu cầu

What we need from you

Required Skills

• Experience in a luxury hotel/resort environment preferred.
• Strong knowledge of hygiene and food safety standards.
• Good leadership, organizational, and training skills.
• Ability to communicate in English.
• Minimum 8 years of experience in stewarding, including at least 2 years in a supervisory role.

Quyền lợi

Competitive salary and attractive benefits package (Average Service Charge 2026: VND 7.5 million)

100% salary and service charge during the 2-month probation period

Healthcare insurance for employees and their family members after probation

Full mandatory insurance coverage in accordance with Vietnamese law

14-15 annual leave days (+1 additional day for every 2 years of service)

2 days off per week

Bus transportation, uniform, and duty meals provided