F&B Butler (for Suit and VIP)

Mô tả công việc

Địa điểm làm việc: Huyện Phú Quốc, Kiên Giang

Mô tả công việc

Deliver personalised food and beverage service to guests in their rooms, suites, and designated areas of the resort

Anticipate and fulfil guest needs, maintaining the highest standards of customer service at all times

Present and explain menu items, make recommendations, and answer questions about food and beverages

Prepare and serve a variety of beverages, including cocktails, wines, and non-alcoholic drinks

Assist with in-room dining set-up and clearance

Maintain cleanliness and organisation of service areas and equipment

Collaborate with kitchen staff to ensure timely and accurate food preparation and delivery

Handle guest inquiries and special requests with professionalism and efficiency

Adhere to all food safety and hygiene standards

Maintain accurate records of guest preferences and special requirements

Participate in training sessions to enhance product knowledge and service skills

Yêu cầu

Previous experience in luxury hospitality or fine dining, preferably in a butler service or similar role

Excellent customer service skills with a strong focus on anticipating and meeting guest needs

Thorough knowledge of food and beverage service standards and etiquette

Proficiency in handling various service equipment and tools

Strong communication skills in English; additional languages are advantageous

Ability to work efficiently in a fast-paced environment while maintaining attention to detail

Excellent time management and organisational skills

High school diploma or equivalent; higher education in hospitality is advantageous

Food safety certification (preferred)

Wine and beverage knowledge certification (preferred)

Understanding of luxury hospitality standards and practices

Knowledge of international cuisines and beverages

Ability to work in a tropical resort environment and adapt to local conditions

Flexible attitude towards working hours, including evenings, weekends, and holidays

Quyền lợi

Part of Ennismore and Sun Hospitality and Entertainment Group

Competitive wages, Global brand and career growth

Accommodation and flights provided

Unique All-Inclusive Concept & Prime Location

The chance to challenge the norm and work in an environment that is both creative and rewarding

Join an innovative , fast-growing, international group that is shaking things up on the hospitality scene

Excellent discounts across Ennismore & Accor properties globally