Food & Beverage Manager (Local candidate)

Mô tả công việc

Địa điểm làm việc: Quận Cầu Giấy, Hà Nội

Mô tả công việc

Business Performance

Monitor outlet revenue, expenditure, and overall financial performance against budget.

Analyze business results, prepare monthly reports, and identify variances and improvement opportunities.

Support the development and implementation of business plans and profit enhancement initiatives.

Monitor F&B costs, labor costs, productivity, and operating expenses to ensure alignment with budget.

Outlet Operations

Oversee daily outlet operations and ensure service standards are consistently maintained.

Lead daily briefings and ensure effective communication within the team.

Ensure guest satisfaction by delivering personalized and professional service and handling guest feedback effectively.

Monitor cleanliness, hygiene, safety, security, equipment, and stock levels.

Maintain up-to-date knowledge of F&B products, services, and hotel facilities.

Coordinate with other F&B outlets and provide operational support when required.

Team Management

Recruit, train, coach, and develop team members to meet operational and service standards.

Monitor team performance, appearance, attitude, and professionalism.

Prepare staff schedules based on business needs and operational requirements.

Conduct performance reviews and departmental meetings.

Prepare payroll and gratuity reports and ensure accurate administrative records.

Identify and develop team members with potential for career growth.

Yêu cầu

Minimum 2 years of relevant experience in a similar capacity, preferably in an international hotel.

Good reading, writing, and oral proficiency in English.

Additional certification(s) in Food & Beverage will be an advantage.

Knowledge of other languages will be an advantage.

Good working knowledge of MS Excel, Word, and PowerPoint.

High degree of professionalism, with sound Human Resources management knowledge and strong business acumen.

Quyền lợi

Attractive monthly service charge

100% service charge during the probationary period

Competitive remuneration package

Comprehensive training programs and clear career development opportunities within the hotel and across the Accor network

Heartist benefits and global discounts at participating Accor hotels worldwide

Opportunity to work with an international hotel group and gain exposure to international service standards

A professional and dynamic working environment that promotes teamwork, multitasking, and continuous skill development

Other benefits in accordance with hotel policies and applicable labor laws