GUEST SERVICE OFFICER – NHÂN VIÊN CHĂM SÓC KHÁCH HÀNG NÓI TIẾNG HÀN

Mô tả công việc

Địa điểm làm việc: Quận 1, TP HCM

Mô tả công việc

Guest Service Officer is a Front of House associate responsible for delivering personalized, culturally sensitive, and exceptional guest experiences, with a focus on Korean – Speaking guests.

To assist our guests efficiently, courteously and professionally in all Front Office related functions and maintain Hotel’s high standards of hospitality at all times.

To support in handling guest check-ins and check-out efficiently and in a professional manner, having a thorough knowledge of the check-in and check-out processes and all registration requirements.

To practice gracious hospitality and promote goodwill by being friendly, courteous and helpful to guests, managers and fellow associates at all times.

Yêu cầu

Mandatory: Ability to communicate confidently in Korean

Advanced English communication skills are preferred.

Bachelor’s degree or Diploma from an accredited university in Hospitality, Business Administration, Languages or Relevant majors.

Strong service mindset with genuine passion for guest experience

Good communication and interpersonal skills

Cultural awareness and sensitivity toward international guests.

Quyền lợi

Competitive monthly service charge

13th month salary

Opportunity for learning and personal development

02 days off per week

Duty meals

Free parking

Uniform and laundry service

Eligible for discount for F&B services