Hostess

Mô tả công việc

Địa điểm làm việc: Huyện Phú Quốc, Kiên Giang

Mô tả công việc

Greet and welcome guests in a warm and professional manner

Manage reservations and seating arrangements efficiently

Escort guests to their tables and provide menus

Assist with special requests and accommodate dietary requirements

Maintain a clean and tidy reception area

Coordinate with kitchen and wait staff to ensure smooth service

Handle guest enquiries and resolve any issues promptly

Maintain an up-to-date knowledge of menu items and daily specials

Assist in organising and overseeing special events or promotions

Ensure compliance with health and safety regulations

Yêu cầu

Secondary school diploma or equivalent

Excellent communication and interpersonal skills

Strong customer service orientation with a friendly and approachable demeanour

Ability to multitask and work efficiently in a fast-paced environment

Basic computer literacy for managing reservations and using point-of-sale systems

Keen attention to detail and a commitment to maintaining high standards

Knowledge of food and beverage service standards

Understanding of hospitality industry practices

Previous experience in hospitality or customer service is desirable

Flexibility to work various shifts, including evenings, weekends, and holidays

Ability to stand for extended periods and move around the restaurant as needed

Proficiency in English; knowledge of additional languages is an advantage

Quyền lợi

Part of Ennismore and Sun Hospitality and Entertainment Group

Competitive wages, Global brand and career growth

Accommodation and flights provided

Unique All-Inclusive Concept & Prime Location

The chance to challenge the norm and work in an environment that is both creative and rewarding

Join an innovative , fast-growing, international group that is shaking things up on the hospitality scene

Excellent discounts across Ennismore & Accor properties globally