Russian Speaking Officer

Mô tả công việc

Địa điểm làm việc: Huyện Cam Lâm, Khánh Hòa

Mô tả công việc

Key Responsibilities:

Russian Guest Support: Serving as the main contact, translator, and host for Russian-speaking guests.

Front Desk Support: Assisting the Front Office team with check-in and check-out procedures.

VIP Arrivals & Departures: Handling personalized welcomes and departures at the lobby/ room setup.

Guest experience: Providing info on resort facilities and assisting with Spa, F&B, transport, and other service bookings.

Service Recovery: Resolving guest complaints promptly to ensure maximum satisfaction.

Content Translation: Translating resort menus, signs, and promotional materials into Russian.

Yêu cầu

Experience: Proven experience in a similar position

Language: Fluent communication skills in Russian and Good communication skills in English

Quyền lợi

Salary: Negotiable during interview

Benefits: Duty meals and Service Charge as per resort regulations

Transportation: Shuttle bus provided from Nha Trang to the resort

Training: Professional job skills and soft skills training in a 5-star resort environment

Career Path: Internal promotion opportunities

Social Insurance: Company-paid statutory insurance as per Labor Law

Healthcare: 24/7 personal accident insurance

Leave & Birthday Perks: 12 days of annual leave, statutory paid holidays, paid birthday leave with a special gift

Other Perks: Other benefits according to company policies