Hotess – Nhân viên lễ tân

Mô tả công việc

Địa điểm làm việc: Quận 1, TP HCM

Mô tả công việc

• Monitor reservation status for each meal period and communicate it to the restaurant supervisor and staff during briefing meetings.
• Greet guests upon arrival and bid farewell when they leave.
• Answer phone calls, take reservations, inquire about and record guests’ preferences or special requests/celebrations, and complete reservation-related tasks using the reservation system.
• Lead guests to their seats and arrange seating according to the operational status of the restaurant, restaurant policies, and any special requests, ensuring smooth operation.
• Provide restaurant information and suggestions when necessary.
• Record customer reservations, notify the supervisor and kitchen staff of special requests.
• Manage reservation deposits.
• Be familiar with restaurant promotions and special offers.
• Attend briefing meeting.
• Perform other duties and responsibilities as required by the General Manager/Management

Yêu cầu

• Proven experience in a similar position within 5-star luxury hotels or high-end fine dining establishments
• Good in English; fluency in additional languages is a strong plus
• Impeccable grooming, professional demeanor, and a strong passion for the luxury hospitality industry

Quyền lợi

We offer most competitive salary.

Service charge, bonus

Social insurance based on 100% gross salary

Receive 100% of gross salary during the probation period

Professional Environment (Fine dining Restaurant)