Hostess at 3Spoons Restaurant

Mô tả công việc

Địa điểm làm việc: Quận Nam Từ Liêm, Hà Nội

Mô tả công việc

• Meet and greet all guests, and potential guests, at the front of the Restaurant by ensuring the following:

o Ensure the restaurant is ready to welcome guests prior to opening and that both wait staff and tables are ready in line with opening standards

o Ensure restaurant operating equipment is clean and in working order

o Maintaining uniform and personal presentation standards in accordance with hotel policy

o Welcoming guests to the Restaurant as hotel standard

o Creating a reservation for them with their dining preferences if they do not and noting it in the reservation book

o Being attentive to guest requests

• Professionally handle enquiries billing and payment of bills in compliancy with the hotel’s established policies and procedures
• Strictly adhere to the hotel’s established policies and procedures with regard to the handling of payments, credit, cash float and shift hand over
• Ensure the charged bill is checked against room number and name in accordance with computer listing prior to posting
• Ensure that all work is balanced at the end of each shift and that the total, balances with the computer’s total
• Inform the Supervisor of any problems encountered during shift and also clearly document in the outlet’s log book
• Ensure that the cashier workstation is tidy and clean at all times
• Behaves in accordance with Our Winning Ways to promote the True Hospitality for goods.
• Assists the food and beverage outlet team in peak and idle times by:

o Assisting with restaurant set up

o Assisting with service

o Assisting with clearing of dishes and table set up

o Assisting with cleaning of outlet

Yêu cầu

Required Skills –

• Demonstrated ability to interact with customers, employees and third parties that reflects highly on the hotel, the brand and the Company.
• Alcohol awareness certification and/or food service permit or valid health/food handler card as required by local government agency.
• Able to read, write and communicate in English
• Able to communicate Korean is an advantage

Qualifications –

• High School or Diploma in Hotel Administration, Hotel Management or equivalent Experience
• Food service experience with general knowledge of restaurant operations preferred.

Quyền lợi

BENEFITS:

Full salary; service charge and social insurance contribution in probation period

Attractive salary and insurance package

Opportunity to work with a great team of people and career growth in the world’s largest luxury hotel brand

Opportunity to join international training and development programs

Delicious and nutritious meal at Hotel’s Social Café

Sleeping Lounge for Employee

Laundered uniform provided by Hotel

Pre-employment health check and annual health check

Birthday gift and Allowances on other special events

Free parking

Recognition program with valuable gifts

Summer vacation and many team building activities

Hotel discounts worldwide at all IHG Hotels and Resorts

Unlimited Food & Beverage discount at Restaurants and Bars in Hotel

Other benefits according to Hotel’s policy