Banquet Attendant

Mô tả công việc

Địa điểm làm việc: Quận 3, TP HCM

Mô tả công việc

• Review and understand Banquet Event Orders (BEO’s) or Event Plan at the beginning of each shift to ensure banquet rooms are set as per the customer request.
• Read and execute specifications listed on the Banquet Event Orders.
• Prepare coffee breaks, carts, and stations with appropriate food and beverages as stated in Banquet Event Order.
• Maintaining proper dining experience, delivering items, fulfilling customer needs, removing courses, replenishing utensils, refilling glasses.
• Greet all guests and owners warmly with an appropriate greeting.
• Have a good understanding and able to communicate products and service related query to guests when asked.
• Deliver and serve welcome drinks, food, meals, condiments and accompaniments etc.
• Delivering Alcoholic and Non alcoholic drinks for service to your customers table.
• Take beverage orders and collect payments where specified.
• Prepare tables, action stations, buffets, service carts, dessert table/carts and cordial carts.
• Replenish buffet items to ensure consistency and freshness in presentation.
• Remove china, glassware, silverware, etc. from tables at the conclusion of the meal period and deliver to the stewarding area.
• Ensure guest satisfaction throughout the meal service.
• Respond to guest requests in a friendly, timely, and efficient manner.
• Respond to and try to full fill any special banquet event arrangements.
• Performing basic cleaning tasks as needed or directed by supervisor.
• Monitor tableware to ensure it is presentable to guests.
• Monitor and maintain cleanliness, sanitation, and organization of assigned station and service areas.
• Maintain high standards of safety and cleanliness in all areas of the Meeting Rooms.
• Ensure that meeting rooms are re-set for next event.

Yêu cầu

• Good communication and customer contact skills
• Service oriented with an eye for details
• Ability to work effectively and contribute in a team
• Self-motivated and energetic
• Must be well-presented and professionally groomed at all times

Quyền lợi

• Competitive salary and benefits
• Parking free
• Hotel Meal
• Hotel Uniform
• Annual outing trip
• Accor’s training course