{Pullman Hai Phong}In Room Dinning Waiter /Nhân viên phục vụ phòng

Mô tả công việc

Địa điểm làm việc: Quận Ngô Quyền, Hải Phòng

Mô tả công việc

• Be familiar with all menu items, their garnishes, contents, and preparation methods; relay the information to guests in a polite and concise way when requested
• Greet and briefly converse with guests in room while delivering trolleys/meals
• Set up table and serve food from trolley in accordance with departmental standards and procedures
• Uncover and present food to ensure that all items are correctly received
• Answer enquiries with regards to room service and responds to requests for additional F&B services
• Up-sell and promote food and beverage offers at every available opportunity
• Collect and neatly stack dirty dishes on trolley, table, or tray and remove from rooms or retrieve from hall outside of rooms
• Break down trays and trolleys at stewarding area
• Clean workstation including room service trolleys, hot boxes and room service shelves. Maintain department’s service and storage areas in a clean and tidy condition
• Report guest’s feedbacks, complaints or other irregularities to management and follow up if necessary
• Assist other F&B outlets with their operations during peak times or when required

Yêu cầu

• Tối thiểu 1 năm kinh nghiệm ở vị trí tương đương (Ưu tiên ứng viên có kinh nghiệm làm việc tại khách sạn, khu nghỉ dưỡng quốc tế)
• Trung thực, thân thiện
• Làm được ca đêm

Quyền lợi

Attractive wages and benefits, self- development through Accor Academy and e-learning platforms, career development opportunities