Order taker / Nhân Viên Điều Phối Bộ Phận Buồng Phòng

Mô tả công việc

Địa điểm làm việc: Huyện Phú Quốc, Kiên Giang

Mô tả công việc

Log down all information received with the name of the caller and information

Update the arrival and departure list from FO and inform to the HSKP Assistant and Supervisor assigned in the area.

Write down in logbook all unusual things such as: Guest instructions / Guest requests, Extra items issue to the guest.

Issues, receives, records and controls all housekeeping and public area keys and controls all housekeeping pagers

Ensures that all prescribed housekeeping books are used according to policies properly kept updated.

Operates computer for ready rooms to Front Office and accurate room status information, update housekeeping room status control sheet.

Prepares and issues VIP rooms set up in liaison with Front Office and Floor Supervisors

Record and report all maintenance reports and follow up, make out maintenance work order and send them to engineering immediately.

Provides information when requested and promotes hotel’s services, facilities and special events

Reports any health or safety hazards or any complaint or potential complaint to the Manager immediately

Conversant with emergency evacuation and fire procedures for relevant department

Yêu cầu

Has experience at the position or in Houskeeping is preferred.

Good english communication.

Be able to handle multi-task.

Quyền lợi

• Salary and Allowances.

Full Salary & monthly Service Charge in probation period.

Relocation allowance by ranks.

Home Visit allowance.

• Benefits

Supported housing staff with full amenities and entertainment area.

Support shuttle bus to Resort

Full meals during the work shift and day off.

Uniforms are provided according to Hotel standards.

International working environment, joining training courses according standard of Accor.

05 Working day | 02 day off per week

All Heartist card apply for all Accor Hotels.

• Insurance policy

Social Insurance in Probation Contract

Suncare Insurance according to the provisions of policy SunGroup

Special promotion for resort service by rank