F&B Supervisor (Restaurant/Room Service)

Mô tả công việc

Địa điểm làm việc: Quận Ba Đình, Hà Nội

Mô tả công việc

Supervise daily Restaurant, Lounge, Banquet and In-Room Dining operations to ensure smooth service flow and operational efficiency.

Conduct regular inspections of dining areas, lounge areas, service stations, banquet venues and back-of-house areas to ensure cleanliness, hygiene and operational readiness.

Coordinate Banquet setup and operational requirements according to event orders and guest requests.

Supervise Lounge operations when assigned, including beverage service quality, lounge ambiance, guest interaction and operational standards.

Provide coaching, on-the-job training and guidance to improve service skills, beverage knowledge and product knowledge.

Monitor and maintain POS systems during operations.

Perform other duties and responsibilities as assigned by management.

Yêu cầu

Minimum 1–2 years of experience in a similar position within Restaurants, Lounge, Banquet operations or Hotels.

Knowledge of Restaurant, Lounge, Banquet and In-Room Dining operations.

Understanding of POS systems and Microsoft Office applications.

Basic beverage knowledge and understanding of lounge service standards will be an advantage.

Good command of English communication.

Quyền lợi

Competitive salary and bonus package.

Entitled to all company benefits (birthday, sick leave, etc.), as well as social insurance and health insurance in accordance with current Vietnamese labor laws.

Annual summer trips and team-building activities.

A dynamic, professional, and modern working environment with an open and friendly culture.

Daily meals provided.

Annual health check-ups.

Free parking.

Clean uniforms provided by the hotel.