FO Intern/ Thực tập sinh Lễ Tân

Mô tả công việc

Địa điểm làm việc: Quận Sơn Trà, Đà Nẵng

Mô tả công việc

Support the Front Office team in daily operations, including guest check-in and check-out procedures.

Assist in updating guest profiles and maintaining accurate records in the system.

Coordinate with other departments (Housekeeping, F&B, Engineering) to ensure smooth guest experiences.

Handle guest inquiries, provide information about hotel services, and support guest requests.

Assist in preparing daily reports and updating operational documents.

Observe and learn to handle guest feedback and complaints under the supervision of the Front Office Supervisor/Manager.

Yêu cầu

Final-year student or recent graduate majoring in Business Administration or related fields.

Basic English communication skill.

Detail-oriented, organized, and willing to learn.

Good communication skills in both English and Vietnamese.

Proficient in Microsoft Office (especially Excel).

Able to work in a team-oriented, fast-paced environment.

Quyền lợi

Gain hands-on experience in a professional hotel environment.

Receive training and guidance from the Front Office team.

Internship allowance: VND 1,000,000/month.

Internship certificate provided upon successful completion.