Food & Beverage Guest Experience (F&B Server) – The Albion Restaurant

Mô tả công việc

Địa điểm làm việc: Quận 1, Quận 3, TP HCM

Mô tả công việc

Ensure that all guests are served to the hotels standard in the Restaurant/Bar/Lounge areas.

Display highest standards of hospitality and welcome are demonstrated at all times within all food and beverage areas.

Takes orders for, serves (where applicable, prepares) food and beverages to guests as per the hotels standards in a friendly, timely and efficient manner.

MAIN DUTIES:

Operation

Greet customers, make suggestions, answer and present the menu

Answer all questions about beverages and the food

Take orders and send them to kitchen staff through the POS system

Ensure quality service in the dining room and serve meals

Prepare and serve dessert

Prepare the bills for beverages and meals ordered, take the cash and make change, and then balance daily transactions

Take reservations and greet the take-out counter customers

Use sales techniques to retain customers and attract more

Apply health regulations relating to cleanliness

Apply safety regulations

Comply with equipment usage guidelines

Comply with maintenance guidelines for the restaurant

Ensure your work area is clean

Organize your work and work area professionally

Clean and clear the dining room tables

Do all other tasks as required by the supervisor

Yêu cầu

At least 1 year of experience at same level in Western Cuisine

Experience in 5-star hospitality

Loves the stage, outgoing and well presented

Ability to communicate effectively

Customer service-oriented

Quyền lợi

Career growth opportunities in a development minded company

Opportunity to one of the best outlets in the city, highly visible within ACCOR Vietnam

Competitive remuneration and statutory benefits

Ability to contribute to local community and make a difference through our Corporate Social Responsibility