Food & Beverage Trainee

Mô tả công việc

Địa điểm làm việc: Quận Đống Đa, Hà Nội

Mô tả công việc

This position is responsible for supporting permanent Heartiest to deliver prompt and professional F&B service to Hotel’s guests and delivers friendly and efficient Food & Beverage service that meets guest dining experience expectations

• Assist in delivering high-quality service and maintaining cleanliness.
• Learn menu details, daily promotions, and restaurant procedures.
• Support opening and closing tasks as directed.
• Greet guests warmly and escort them to their tables.
• Help serve food and beverages promptly and accurately.
• Note special requests and communicate effectively with the team.
• Clear and clean tables after guests leave.
• Support in preparing and maintaining workstations.
• Follow safety and hygiene standards (HACCP).
• Attend training sessions and contribute to team activities.
• Report guest feedback or issues to supervisors.
• Show professionalism and thank guests at departure.
• Be able to support all tasks within the department and assists in covering of shifts for team members when necessary.
• Supporting F&B Admin in daily work: Office, Documents, …
• Maintains strong working relationships with other departments to ensure effective communications for operational issues, serves as a role model for inter-departmental collaboration and support
• Assist other outlets, including banquet up to demands.
• Be well versed in hotel fire & life safety/emergency procedures
• Attend all briefings, meetings and trainings as assigned by management
• Report for duty on time wearing clean and complete uniform at all times
• Maintain a high standard of personal appearance and hygiene at all times
• Perform other reasonable duties assigned by the Management of the Hotel

Yêu cầu

• High school Graduation
• Additional certification(s) in Food & Beverage will be an advantage
• Experience in restaurant or hotel will be an advantage
• Basic English communication, a second foreign language is an advantage
• Experience in Micros, MC, MS Office will be an advantage
• Good communication and customer contact skills
• Ability to work effectively and contribute in a team
• Self-motivated and energetic
• Must be well-presented and professionally groomed at all times

Quyền lợi

Follow to hotel’s policy