Housekeeping Supervisor | Giám sát Buồng Phòng

Mô tả công việc

Địa điểm làm việc: Huyện Phú Quốc, Kiên Giang

Mô tả công việc

Supervise, train, and manage housekeeping attendants to ensure efficient operations and high cleanliness standards.

Conduct daily inspections of guest rooms, public areas, and back-of-house spaces.

Handle guest requests, complaints, and special housekeeping needs promptly and professionally.

Ensure all rooms are cleaned, stocked, and ready according to standards before check-in.

Monitor housekeeping inventory, linens, and supplies to ensure proper usage and timely replenishment.

Ensure compliance with health, safety, and sanitation standards.

Provide ongoing training and coaching to improve team performance and service quality.

Support sustainability initiatives by reducing waste and promoting eco-friendly practices.

Coordinate with Front Office, Engineering, and Laundry for smooth operations.

Maintain accurate records including room status, lost & found, and maintenance requests.

Yêu cầu

High school diploma or equivalent; hospitality certification is an advantage.

2–4 years of housekeeping experience in a luxury hotel/resort, including at least 1 year in a supervisory role.

Good knowledge of cleaning techniques, equipment, and housekeeping standards.

Strong leadership skills with the ability to train and motivate a team in a fast-paced environment.

High attention to detail and commitment to cleanliness and organization.

Excellent communication skills to coordinate effectively with team members and other departments.

Strong problem-solving skills with the ability to handle operational challenges efficiently.

Quyền lợi

Part of Ennismore and Sun Hospitality and Entertainment Group

Competitive wages, Global brand and career growth

Accommodation and flights provided

Unique All-Inclusive Concept & Prime Location

The chance to challenge the norm and work in an environment that is both creative and rewarding

Join an innovative , fast-growing, international group that is shaking things up on the hospitality scene

Excellent discounts across Ennismore & Accor properties globally