Thực tập sinh Đặt phòng kiêm Chăm sóc khách hàng/ Reservation Agent cum Guest Service Center

Mô tả công việc

Địa điểm làm việc: Quận Sơn Trà, Đà Nẵng

Mô tả công việc

Handle internal and external phone calls courteously and professionally

Receive and process guest requests and complaints, ensuring proper follow-up

Coordinate with other departments (Housekeeping, Engineering, F&B, etc.) to fulfill guest needs

Assist in handling reservation inquiries via phone, email, or internal systems

Yêu cầu

Bachelor in Hotel Management or similar certification

Fluent in English

Good attitude

Quyền lợi

Monthly Allowance: 3.000.000 VND (5.000.000 VND for Korean/ Chinese/ Japanese speaking)

Shared accommodation based on availability (applied for non Danang residents)

Accidental insurance (24/24)

Provided uniform

Opportunities for full time positions at InterContinental Danang or other IHG properties

Completion certification and reference letter