Quality & Sustainability Assistant Manager

Mô tả công việc

Địa điểm làm việc: Huyện Phú Quốc, Kiên Giang

Mô tả công việc

Quality Management Support

Assist in the implementation, maintenance, and monitoring of Quality Management Systems (QMS) and Environmental Management Systems (EMS), including ISO 9001 and ISO 14001

Support internal audits, inspections, and compliance checks; help document findings and follow up on corrective and preventive actions (CAPA)

Assist in analyzing operational data, guest feedback, and performance indicators to identify trends and improvement opportunities

Support continuous improvement initiatives using Lean, Six Sigma, or similar methodologies under the guidance of the Manager

Sustainability & Environmental Initiatives

Assist in executing sustainability programs related to waste management, energy efficiency, water conservation, and resource optimization

Support monitoring of environmental performance metrics and sustainability KPIs

Help ensure daily operational practices align with sustainability goals and environmental regulations

Participate in supplier and vendor sustainability assessments when required

Training & Communication

Support the development and delivery of training programs on quality standards, sustainability practices, and compliance requirements

Assist in raising awareness among employees about quality, environmental responsibility, and continuous improvement culture

Prepare draft reports, dashboards, and presentations on quality and sustainability performance for management review

Compliance & Coordination

Support coordination with external auditors, consultants, and regulatory bodies as directed by the Manager

Assist in maintaining proper documentation, records, and certification requirements

Help identify potential quality or environmental risks and escalate issues proactively

Yêu cầu

Minimum 2–4 years of experience in quality management, sustainability, or a related field (hospitality, operations, or manufacturing preferred)

Basic to intermediate knowledge of ISO 9001, ISO 14001, or similar management systems

Familiarity with continuous improvement tools and methodologies (Lean, Six Sigma, PDCA, etc.)

Ability to analyze data, prepare reports, and track KPIs

Understanding of environmental regulations and sustainability best practices

Experience supporting audits and corrective action processes

Strong organizational skills, attention to detail, and ability to manage multiple tasks

Good communication skills in English (written and verbal); Vietnamese is an advantage

Proficiency in Microsoft Office (Excel, PowerPoint, Word); experience with ERP or quality systems is a plus

Quyền lợi

Part of Ennismore and Sun Hospitality and Entertainment Group

Competitive wages, Global brand and career growth

Accommodation and flights provided

Unique All-Inclusive Concept & Prime Location

The chance to challenge the norm and work in an environment that is both creative and rewarding

Join an innovative , fast-growing, international group that is shaking things up on the hospitality scene

Excellent discounts across Ennismore & Accor properties globally