FB – FB Intern (Russian Speaking)

Mô tả công việc

Địa điểm làm việc: Huyện Phú Quốc, Kiên Giang

Mô tả công việc

• Food & Beverage Operations

Assist with daily outlet operations.

Support outlet opening and closing procedures.

Prepare tables and service areas.

Replenish operating supplies and guest amenities.

Maintain cleanliness and organization of work areas.

• Guest Service

Welcome and assist guests in a friendly manner.

Support Associates during meal service.

Introduce menus and basic outlet information.

Respond to basic guest enquiries promptly.

Support personalized guest experiences.

• Russian Guest Support

Communicate with Russian-speaking guests.

Assist guests with menu information and basic enquiries.

Provide language support during F&B service.

Assist in communicating guest requests to relevant Associates.

Support personalized service for Russian-speaking guests.

• Service Support

Assist with food and beverage service when required.

Support order taking and service procedures.

Assist with buffet and event setups.

Support special promotions and Resort events.

Follow established service standards and procedures.

• Safety & Quality

Follow food hygiene and safety procedures.

Maintain cleanliness of service areas.

Handle equipment and operating supplies properly.

Report service or safety issues promptly.

Follow Resort policies and F&B standards.

Yêu cầu

Education: Currently pursuing or recently completed a Diploma or Bachelor’s Degree in Hospitality Management, Tourism, Food & Beverage, Languages, or a related field.

Working experience:

No prior work experience is required.

Previous internship or customer service experience is an advantage.

Professional knowledge and skills:

Basic understanding of hospitality and guest service principles.

Interest in Food & Beverage operations.

Good communication and interpersonal skills.

Willingness to learn and develop professionally.

Attitude and behaviours

Friendly, enthusiastic, and service-oriented.

Positive attitude with a willingness to learn.

Professional appearance in accordance with Resort grooming standards.

Responsible, proactive, and a strong team player.

Passionate about creating memorable guest experiences.

Language proficiency

Native Russian speaker or Russian national with fluent Russian communication skills.

Basic spoken and written English for daily workplace communication.

Additional language skills are an advantage.

Other skills

Able to work flexible shifts, weekends, and public holidays.

Physically fit to support Food & Beverage operations.

Basic Microsoft Office skills are preferred.

Quyền lợi

Monthly allowance 2.500.000 – 3.500.000

Working time: 8.5 hours/day, 1.5 days off per week

Accommodation, uniform, transportation, meals

Professional and dynamic working environment

Structured, comprehensive training and professional development programs

Opportunity to become an official team member upon successful completion of the internship